Privacy and Cookies

Effective Date: 11th September 2025
Website: www.nurturacollective.com

At Nurtura Collective, your privacy matters to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.

1. Who We Are

Nurtura Collective provides holistic coaching, group programs, yoga, and baby massage to support mothers and families. This privacy policy explains how we use the personal data you share with us when you visit our website, sign up for a program, or contact us.

2. Information We Collect

We may collect and process the following information:

Personal details such as name, email address, phone number, and postal address.
Health or wellbeing information you choose to share in forms, questionnaires, or coaching sessions (always optional and confidential).
Payment information (processed securely via third-party providers; we do not store full card details).
Website usage data such as IP address, browser type, and browsing behaviour, collected via cookies or analytics tools.

3. How We Use Your Information

We use your information to:

Provide services you sign up for (e.g., courses, classes, coaching).
Respond to your enquiries and provide customer support.
Send relevant updates, newsletters, or offers (with your consent).
Improve our website and offerings through analytics.
Comply with legal obligations.

4. Legal Basis for Processing

We process your data under one or more of the following bases:

Consent – where you have given us clear permission.
Contract – to provide a service you’ve requested.
Legal obligation – to comply with UK/EU law.
Legitimate interest – to improve services or communicate relevant updates.

5. Sharing Your Information

We will never sell your data. We may share your information only with:

Trusted service providers (e.g., payment processors, website hosts).
Professional advisers (e.g., accountants, legal advisers) where required.
Authorities, if legally required.

6. Cookies & Analytics

Our website may use cookies or similar technologies to improve your browsing experience and help us understand website traffic. You can manage your cookie preferences via your browser settings.

7. How We Store Your Data

Personal information is stored securely on GDPR-compliant systems.
We only keep your data for as long as necessary for the purposes outlined in this policy or as required by law.
Sensitive information (e.g., health details) is treated with strict confidentiality and only accessed where relevant to your support.

8. Your Rights

Under UK and EU data protection law, you have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate information.
Request deletion of your data (“the right to be forgotten”).
Withdraw consent to marketing at any time.
Complain to the ICO (Information Commissioner’s Office) if you feel your rights are not respected.

9. Children’s Privacy

Our services are directed at parents and carers, not directly at children. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this privacy policy occasionally. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this policy or your data, please contact us at:

Nurtura Collective
Email: hello@nurturacollective.com
Website: www.nurturacollective.com